When you create an account, we may collect:
To pair and manage your smart devices, we collect:
We request your precise or approximate location only when necessary (e.g. to retrieve the list of nearby Wi-Fi networks during device setup). You may revoke this permission at any time in your system settings.
Live video, recorded clips, snapshots, and audio (collectively, "Media") captured by your devices belong to you. If you enable cloud storage, Media is uploaded over an encrypted connection and stored temporarily (typically 7 days) before being automatically deleted. Local SD-card recordings remain on your device and are not uploaded to our servers.
We collect anonymous usage statistics, crash logs, and performance data to improve the App. This data does not include Media or personally identifiable information.
We use the information described above to:
Your information is stored on secure servers operated by us or our trusted cloud-service providers. Media uploaded to the cloud is encrypted in transit (TLS) and at rest (AES-256). We retain personal data only for as long as necessary to provide the Services or as required by law.
We do not sell your personal information. We may share your information only in the following limited circumstances:
The App may include third-party SDKs (e.g. push notifications, maps, crash reporting) that collect the minimum data required to deliver their features. Each SDK is bound by its provider's privacy policy.
Depending on your jurisdiction (including under the GDPR and CCPA), you have the right to:
You can exercise most of these rights directly in the App under Me → Account Management. For other requests, contact us using the details in Section 9.
We use industry-standard technical and organizational measures (encryption, access controls, regular audits) to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.
Our Services are not directed to children under the age of 13 (or 16 in the EU). We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.
We may update this Privacy Policy from time to time. Material changes will be communicated through the App. Your continued use of the Services after any update constitutes your acceptance of the revised policy.
If you have any questions or requests regarding this Privacy Policy, please contact us through the in-app support or via email. We will respond within the timeframe required by applicable law.